Charles Tyrwhitt Reviews

Charles Tyrwhitt has an overall rating of 4.1 based on 130 reviews. Customer feedback on Charles Tyrwhitt is mixed: Charles Tyrwhitt reviewers highlight positive aspects like high-quality materials, stylish designs, good fit, excellent customer service, which strongly appeal to professionals seeking formal wear and fashion-conscious individuals. However, Charles Tyrwhitt is often criticized for its higher price point, limited size range, occasional shipping delays, inconsistent sizing.

4.1/5.0

130 reviews

5 Stars

13

4 Stars

3

3 Stars

7

2 Stars

0

1 Star

1

All Charles Tyrwhitt Reviews (130)
david1999
May 21, 2026
"Easy exchange, honestly a relief"
I ordered a shirt from Charles Tyrwhitt and, because apparently I can’t read sizing properly, picked the wrong size. I was expecting the exchange to be a bit of a hassle, but it was actually straightforward. I just followed the online steps, sent it back, and that was it. The replacement showed up faster than I thought it would, which was great, although I still find returns mildly annoying on principle. But really, no chasing anyone, no drama, no endless emails. Would definitely order from them again
catherinegarden5329
April 21, 2026
"The box arrived a bit dented…"
The box arrived a bit dented, which was kind of disappointing. The product was okay, but the packaging damage felt avoidable.
michael.Reynolds
April 21, 2026
"Easy Return and Quick Refund"
I returned a shirt and the refund came through literally so quickly. No hassle, no fuss, just a really easy experience overall
PamelaNilsen_81
April 13, 2026
"I ordered 3 slim fit shirts in my..."
I ordered 3 slim fit shirts in my usual size, but I ended up getting 2 classic fit shirts and one in the wrong color. At first I thought maybe I messed up the order somehow, but I checked and it wasn’t what I ordered. Support did help fix one of them, but then the replacement showed up wrong too. I don’t know, maybe I’m being picky, but it really feels like nobody is checking the order before it gets shipped out.
AudreyLandrum
April 06, 2026
"I had a sizing issue with…"
I had a sizing issue with my order, but customer service got it sorted out really quickly. They were friendly, didn’t make it a big deal, and the exchange was super easy. happy with how it all went.
Michael_clark82
April 01, 2026
"Really nice shop visit"
I popped in to grab a shirt for work and, honestly... it was a really easy visit. The staff were helpful without hovering or being pushy, which I appreciated. They helped me find the right size quickly, and the fit ended up being great. Just a nice, straightforward shopping trip overall.
KellyWoolard
March 23, 2026
"Decent shirts, but not quite as non-iron as I expected"
I picked up a few of the non-iron shirts from Charles Tyrwhitt and overall they’re fine, just not quite what I had in mind. I expected them to come out of the wash basically ready to wear, but for me they still need a quick iron if I want them to look properly sharp for work. The fabric feels nice and the fit is good, so I don’t regret buying them. I just thought they’d be a bit more low-maintenance than they are. Decent shirts, but not a total game changer.
ty2001
March 16, 2026
"Nice shirts, but the delivery was frustrating"
The shirts themselves were actually nice, and I’m happy with the quality. But as someone who orders clothes online regularly, the delivery experience was a bit disappointing. It took longer than I expected, the tracking wasn’t very clear, and then I ended up having to pay extra customs fees too. Overall, I like the shirts, but the whole process left me not fully happy...
amanda_Hibner01
March 15, 2026
"Nice shirts, but getting the right one can be a pain"
I do like Charles Tyrwhitt, to be fair. The shirts I’ve bought have usually been good quality, so I don’t feel like I’m being too picky here. The frustrating bit is the stock. A few times I’ve gone on to order a normal size or colour, and it’s either sold out or there are only odd options left that I’d never actually wear. I get that sale stuff goes quickly, but it still feels annoying when you’re ready to buy and can’t. Delivery has been fine whenever I’ve managed to place an order, so no real complaints there. I just wish the website had more sizes properly in stock. Overall, I’d still shop there, but it could definitely be better
hello_david568
March 11, 2026
"I really like the overall look of…"
I really like the overall look of Charles Tyrwhitt!!! The shirts and suits have that clean, classic style without looking too flashy or overdone, which is exactly what I usually go for. The website is easy to browse too, and the photos do a good job showing the little details. My only small complaint is that some pages can feel a bit busy, especially with all the offers popping up here and there!!! That’s why I wouldn’t quite give it 5 stars... but overall, it’s a solid place to find smart clothes!!!
timmy_Heinecke79
February 28, 2026
"I got clear tracking updates after I placed..."
I got clear tracking updates after I placed my order, I always knew when my shirts were going to show up. Didn’t have to chase anything down or sit around guessing, which I really appreciated. Everything arrived right on time.
Alan.mauk
February 10, 2026
"Decent shirts, shipping could be better"
I ordered a couple of shirts from Charles Tyrwhitt and the delivery was... okay. Not awful, but definitely not as quick as I thought it would be! It showed up a few days later than I expected, and the tracking barely updated, which was kind of frustrating. The shirts arrived in good condition though, so I can’t complain too much. Just wish the shipping was faster, or at least a bit clearer. 3 stars from me...
rose1994
February 10, 2026
"I ordered a couple of shirts…"
I ordered a couple of shirts and wasn’t totally sure how the delivery would go, but then — it actually showed up exactly when they said it would. The tracking worked fine too, so I wasn’t stuck wondering where my order was or having to chase anyone. No delays, no hassle, just a smooth experience overall
Denise.casey
January 30, 2026
"Alterations came out just right"
I tried the alterations service for two shirts and a pair of trousers from Charles Tyrwhitt, i wasn’t totally sure how it would go ordering it all online. But it ended up being straightforward. Nice.

The fit was so much better than just buying off the rack. The sleeves came back spot on, and the trousers didn’t need any extra tweaking at all. Perfect.

It did take a bit longer than a normal order, but that seemed fair considering the alterations. Overall, I’m really happy with how everything turned out and I’d definitely use the service again. Easy.
rosa1990
January 29, 2026
"Discount Codes Actually Worked"
Just wanted to share for anyone else checking, the discount codes worked for me without any hassle. If you’re about to order, it’s definitely worth trying a code before you check out. Could save you a bit!
manuel1974
January 27, 2026
"Nice fit, but wears out a bit fast"
I really liked the fit of this, and it looked great at first. After just a few washes though, the collar and cuffs started looking a little worn, which was kind of disappointing lol. Still nice overall, but I wish those parts held up better.
hello_juan564
January 24, 2026
"I’ve bought a few shirts from them..."
I’ve bought a few shirts from them the clothes are good and the ordering process was easy enough. But the amount of emails is really starting to get on my nerves. It feels like there’s a new “sale” or promo in my inbox every single day. I’ve tried to manage it, but it kind of feels like they don’t really care that customers might not want to be constantly pushed to buy more. I’ll probably still order from them here and there, but I really wish they’d tone it down
Catherine.morse
January 19, 2026
"Pretty happy with my Charles Tyrwhitt shirts"
I ordered a few shirts from charlestyrwhitt and, i’m happy with them. I’m a bit biased because I’ve always liked the cleaner, classic shirt style they do, but the quality felt solid for the price, especially with the multi-buy offer. The fit was mostly spot on, though one of the shirts felt a little tighter than I expected. Delivery was fine, nothing special, but no real complaints either. If the prices stay around the same, I’d probably order from them again.
MARKLE
December 30, 2025
"They’ve actually got a really good range..."
They’ve actually got a really good range of shirts and trousers, which I wasn’t expecting to be impressed by. I can usually find my size, colours I like, and fits that don’t look ridiculous without having to dig through everything. It’s handy having work clothes and more casual bits all in one place, even if the shop itself doesn’t exactly scream exciting.
katherine1988
December 29, 2025
"Still Holding Up Really Well"
I bought a few shirts from Charles Tyrwhitt last year, they’ve held up better than I expected. From how nice they felt at first, I kind of assumed they might be one of those shirts that look great early on but fade after a few washes, but that hasn’t been the case at all. They’ve been through loads of washes and still look smart, and the collars and cuffs haven’t gone weird or floppy either. Happy with the quality so far

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Charles Tyrwhitt Q&A

I find that i need a 18.5 neck yet the shirt is designed for a xx large man. i need a shirt that is about 16 neck with a 18.5 neck size.

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